Notice at collection

Depending on how you use our website, app and services, we collect the information below.

Personal informationWhy we collect and use it
Account and contact informationName, email, phone, billing and shipping addresses, customer or user ID, and account preferences. Maintain accounts and shopping preferences; process and deliver orders; provide support; send service and marketing messages consistent with your preferences.
Orders and paymentsProducts viewed or purchased, cart and checkout activity, purchase history, totals, discounts, payment and fulfillment status, and returns. Process payments and orders, arrange delivery, handle returns and support, understand shopping activity and measure advertising.
Subscriptions, rewards and referralsSubscription selections and status, balances, points or credits, tiers, referral activity and benefits. Operate the subscriptions, rewards, referrals and promotions in which you participate.
Communications and contentForms, emails, support communications, marketing preferences, reviews and other content you submit. Provide support and communications, honor preferences and display reviews you submit for publication.
Device, usage and diagnostic informationIP address, general location, browser or device type, operating system and app version, identifiers, views, clicks, searches, referring pages and crash reports. Operate and improve our services, analyze shopping activity, personalize experiences and marketing, measure campaigns, prevent fraud and protect the services.

Disclosures, sale and sharing

We disclose personal information to providers that help operate our services. Depending on the service, this can include contact details, identifiers, order and purchase information, device information and interactions. Advertising integrations can share identifiers, contact or customer-matching information, browsing activity and purchase events. These disclosures may be a sale, sharing or targeted advertising under applicable law, even when no money is exchanged.

How long we retain information

For each category, we retain information as long as reasonably needed for the purposes described here. Retention depends on the information, account and transaction history, active subscriptions or support requests, legal and recordkeeping requirements, disputes and service protection. Marketing suppression information may be retained to honor an opt-out.

Your choices

Opt out of sale, sharing or targeted advertising, or email support@beefcakejerky.com with the subject “Privacy opt-out request.” You do not need to create an account to submit a privacy request.

Read the full privacy policy below.

Privacy policy

Last updated: October 6, 2026

This Privacy Policy explains how BeefCake Jerky LLC ("BeefCake," "we," "us" or "our") collects, uses and shares personal information when you visit beefcakejerky.com, use the BeefCake Jerky iOS or Android mobile app, shop with us, participate in our rewards or subscription programs, or contact us. These are our "Services."

For privacy questions or requests, email support@beefcakejerky.com. To request deletion of your BeefCake account and associated personal information, see Account and data deletion below.

1. Information we collect

The information collected depends on how you use our Services:

  • Account and contact information: your name, email address, phone number, billing and shipping addresses, customer or user ID, and account preferences.
  • Orders and payments: products viewed or purchased, cart and checkout activity, purchase history, order totals, discounts, payment and fulfillment status, returns and related transaction information. Payment services process the payment details you provide at checkout under their own security and privacy practices.
  • Subscriptions, rewards and referrals: subscription selections and status, reward balances, points or credits, tier information, referral activity and benefits you earn or redeem.
  • Communications and content: information you send through forms, emails or customer support, marketing preferences, product reviews and other content you choose to submit. Reviews you submit for publication may be displayed publicly with the name or profile information associated with the review.
  • Device, usage and diagnostic information: IP address, general location derived from an IP address, browser or device type, operating system and app version, identifiers, pages or products viewed, clicks, searches and other interactions, referring pages, crash reports and other diagnostic information.

We receive information directly from you, automatically through our website and app, and from platforms and providers that support orders, payments, subscriptions, rewards, marketing and analytics. Cookies, pixels, local storage, mobile software tools and server-to-server integrations help provide these functions. Information from different interactions can be associated with your customer account or other identifiers; usage and purchase information is not necessarily anonymous.

2. How we use information

  • Provide the website and mobile app; maintain accounts, carts and shopping preferences; process payments and orders; arrange delivery; and handle returns and support.
  • Operate subscriptions, rewards, referrals and promotions in which you participate.
  • Send order and service messages, requested notifications, and marketing communications consistent with your preferences and applicable requirements.
  • Personalize product recommendations, shopping experiences and marketing; measure advertising effectiveness and understand how people find and use our Services.
  • Diagnose crashes, improve performance and usability, prevent fraud and misuse, protect the Services, and meet recordkeeping and other legal obligations.

3. How we share information

We share information with providers that help operate our business, including commerce and app platforms, payment services, fulfillment and shipping providers, subscription and rewards services, customer support tools, communications providers, and analytics and advertising partners. The information shared depends on the service and may include contact details, identifiers, order and purchase information, device information and interactions.

  • Shopify powers our online store, checkout and customer commerce functions. See Shopify's Consumer Privacy Policy.
  • Tapcart powers our mobile app and processes customer, transaction, usage and technical information to support app services. See Tapcart's Privacy Policy.
  • Subscriptions, rewards and communications providers help manage the programs and messages you use. These include Skio for subscription and rewards functions and Klaviyo for customer communications and marketing.
  • Analytics and advertising services help us understand shopping activity, measure campaigns and reach interested audiences. Our website uses integrations including Google, Meta (Facebook and Instagram), TikTok, Northbeam and Microsoft Clarity. These website integrations do not mean that every provider is embedded in the native mobile app.

Providers processing information on our behalf are expected to protect it and process it for authorized services under their applicable contractual obligations. Some platforms also process information for their own purposes under their privacy policies, including when you separately use their services.

We may also disclose information when necessary to comply with law or a valid legal request, protect people and our rights, investigate fraud or security issues, or in connection with a business transfer. We may share information at your direction, such as when you choose a third-party payment or delivery service.

4. Cookies, analytics and advertising

We and our providers use cookies and similar technologies to support login, carts, checkout and preferences; understand visits and purchases; and measure or personalize marketing. Advertising integrations can share identifiers, contact or customer matching information, browsing activity and purchase events with advertising partners. Some information is sent through server integrations, so blocking browser cookies alone may not stop every form of data sharing.

We use Microsoft Clarity on our website to understand browsing activity through interaction metrics, heatmaps and session recordings. Clarity processes website usage information using cookies and similar technologies for analysis and service improvement. Depending on consent and service settings, information can also be used for Microsoft advertising. Learn more in the Microsoft Privacy Statement.

Advertising-related disclosures may be considered a "sale," "sharing," or processing for targeted advertising under applicable privacy laws, even when no money is exchanged. You can request an opt-out of these uses by emailing support@beefcakejerky.com with the subject "Privacy opt-out request." If you have an account or have placed an order, include its email address so we can locate relevant records. You do not need to create an account to submit a privacy request. See the rights section below.

You can also manage cookies through your browser and advertising or tracking preferences through your device and advertising-provider settings. Blocking or removing cookies may affect account, cart and checkout functions. These controls can be specific to a browser or device and do not automatically unsubscribe you from email or text messages.

5. Email, text messages and app notifications

When you sign up for marketing, we use the contact information and preferences you provide to send offers, product news and related messages. Our SMS program may include order notifications, abandoned-checkout reminders, marketing offers and requests for reviews. Website cookies and cart activity help identify an abandoned checkout and determine when to send a cart reminder.

  • Email: use the unsubscribe link in a marketing email or contact us to change your preferences.
  • SMS: reply STOP to a marketing text to opt out, or contact us for help. SMS consent does not authorize another business to send its own marketing texts to you.
  • Push notifications: manage BeefCake notifications in your device's notification settings. You can also review or revoke app permissions through your device settings.

Marketing choices do not prevent necessary non-marketing communications about orders, your account, security or a request you have made.

6. Account and data deletion

You can request deletion of your BeefCake Jerky website or mobile-app account and associated personal information without reinstalling the app:

  1. Email support@beefcakejerky.com with the subject "BeefCake account deletion."
  2. Send the request from the email associated with your account when possible, or tell us which account email the request concerns. Specify whether you want the account and associated personal information deleted or have a narrower data request. Do not send your password or full payment-card details.
  3. We may ask for information reasonably necessary to verify that you are the account holder or an authorized representative. We will explain any necessary next steps, relevant retention exceptions and the outcome of your request.

Account deletion covers the account profile and associated personal information that we can delete, including related information held by providers processing it for us. Some records may need to be retained for tax and accounting requirements, order or payment disputes, fraud prevention, security, legal obligations or the establishment or defense of legal claims. Retained information is limited to the purposes that justify keeping it. Backup copies may remain until they are removed through the applicable backup cycle.

If you have an active subscription or an outstanding order, tell us so we can explain how deletion affects fulfillment, subscriptions and rewards. Uninstalling the app or unsubscribing from marketing does not itself delete your account. A separate account you maintain directly with Shopify, Shop Pay, a payment provider or another independent service is subject to that provider's own deletion process.

7. Retention and security

We retain personal information for as long as reasonably needed for the purposes described in this policy. The period depends on the information, your account and transaction history, active subscriptions or support requests, applicable legal and recordkeeping requirements, and the need to resolve disputes and protect our Services. Marketing suppression information may be retained to help honor an opt-out. There is no single retention period for every category of information.

We use platform security features and administrative and technical safeguards to help protect personal information, including access controls and secure transmission supported by our commerce and app providers. No method of internet transmission or electronic storage is completely secure. Please avoid sending passwords or full payment-card details in support messages.

8. Your privacy rights

Depending on where you live and which laws apply, you may have rights to know about or access personal information, obtain a copy, correct inaccuracies, request deletion, withdraw consent, restrict or object to processing, or opt out of sale, sharing or targeted advertising. These rights can be subject to legal exceptions. Withdrawing consent does not affect processing that was lawful before withdrawal.

To make a request, appeal a decision about a request, or ask a privacy question, email support@beefcakejerky.com. An authorized representative may contact us on your behalf; verification of identity and authorization may be required. We will handle requests within the time required by applicable law and will not discriminate against you for exercising applicable privacy rights. You may also have the right to complain to your local privacy regulator.

9. International processing and other services

BeefCake operates in the United States. Our service providers may store or process information in the United States and other countries, where privacy laws may differ from those in your location. Applicable provider agreements and legal requirements govern international transfers. Third-party websites or services you choose to visit have their own policies; this policy describes BeefCake's Services.

10. Children's information

We do not intentionally collect personal information from children. If you are a parent or guardian and believe a child has provided personal information to us, contact support@beefcakejerky.com to request review and deletion.

11. Changes and contact

We may update this policy as our Services, practices or legal requirements change. We will update the date above and provide additional notice where required. For questions, complaints or privacy requests, contact BeefCake Jerky LLC at support@beefcakejerky.com or through our contact page.